Find quick answers to common questions about BNM
BNM is a privacy-first communication platform that lets users interact with verified businesses securely—without spam and without sharing personal contact details by default. Think of it as a safe space to communicate with businesses while keeping your privacy intact.
BNM is similar in simplicity, but different in purpose. It is designed specifically for safe communication with businesses, not personal chatting. While WhatsApp is for personal messaging, BNM focuses on protecting your privacy when dealing with businesses.
Yes, BNM is completely free for users. Some businesses may offer paid services or products through the platform, but those transactions are handled separately and directly with the business.
No. Your contact details are not shared by default. Businesses can only see your phone number or email if you explicitly submit or consent to share them. Your privacy is always in your control.
Your data is stored only in your country on a dedicated server. There is no cross-country data transfer. This ensures compliance with local data protection laws and maximum security.
Absolutely not. BNM does not sell user data, does not run ads, and does not allow third-party marketing. Your data is yours, and we never monetize it.
Yes. You can request data deletion at any time from within the app settings or by contacting our support team at [email protected]. Deleted data is permanently removed from our active systems.
Businesses go through an internal verification process before being allowed on BNM. This includes validating business documents, contact information, and legitimacy to reduce fraud and spam on our platform.
No. BNM provides the platform for communication. The business is solely responsible for the services they offer. While we verify that businesses are genuine, we don't guarantee the quality of their products or services.
No. Businesses can communicate only when you initiate or explicitly consent. You're always in control of who can message you, and you can block any business at any time.
Yes. You can interact with businesses without revealing personal details unless required for a specific service. Your identity stays protected unless you choose to reveal it.
BNM is perfect for appointments, support requests, orders, service inquiries, subscriptions, and other business interactions. You can shop, book services, manage subscriptions, track deliveries, and more—all in one place.
Yes. BNM is available on mobile apps (Android & iOS) and web—no installation required for web users. You can access your conversations from anywhere, on any device.
You can sign up using your mobile number or email, depending on availability in your country. The process is quick and simple—just verify your number/email and you're ready to go.
Your account is registered under one country, and your data remains within that country's infrastructure. You can access the app from anywhere, but your data stays in your registered country.
Some features may be limited when accessing from a different country. Data migration, if allowed, will follow legal and policy requirements. Contact support for assistance with country changes.
Yes. BNM follows local data protection regulations in each operating country. We're designed from the ground up to be privacy-compliant and respect user rights.
BNM is developed and operated by Lunchdroid Technologies India Pvt Ltd, a technology company focused on building privacy-first digital solutions.
You can reach us at:
Email: [email protected]
Our support team is available to help you with any questions or issues.