Privacy Policy

Last updated: January 2026

BNM ("we", "our", "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use the BNM mobile application, web application, and related services (collectively, the "Services").

1. Our Privacy-First Promise

BNM is built with privacy by design. Our core principles are:

• No spam - We never send unwanted messages
• No selling of user data - Your data is never sold to third parties
• No direct sharing of user contact details with businesses - Your privacy stays protected
• You stay in full control of your data - Access, modify, or delete anytime

2. Data Localization & Dedicated Country Servers

To ensure maximum security, compliance, and trust:

• All user data is stored only in the country where the user registers
• Each country operates on a dedicated server infrastructure
• No cross-border data transfer between countries
• Data never leaves its respective country unless legally required

This ensures compliance with local data protection laws and improves security and performance.

3. Information We Collect

We collect only the minimum data required to operate the service.

a) Information You Provide

• Name (optional or required based on use case)
• Mobile number or email (for authentication)
• Messages or interactions initiated by you
• Information submitted through forms or UI pages

b) Automatically Collected Information

• Device type and OS (for compatibility & debugging)
• App usage logs (non-personal)
• IP address (used only for security & fraud prevention)

4. How We Use Your Data

Your data is used only to:

• Enable communication with verified businesses
• Deliver requested services and workflows
• Authenticate users securely
• Prevent fraud, abuse, and spam
• Improve app performance and reliability

5. Business Interaction & Privacy

• Businesses cannot see your personal contact details unless you explicitly submit them
• All communication happens through the BNM platform
• Businesses only receive contextual data required for the service
• No direct access to your phone number or email by default

6. Data Sharing Policy

We do not sell, rent, or trade your personal data.

Data may be shared only:

• When you explicitly consent
• To comply with legal obligations
• With essential infrastructure providers (under strict confidentiality)

7. Data Security

We use industry-standard security practices including:

• Encrypted data storage
• Secure APIs and access control
• Role-based access
• Regular security monitoring

Each country's data is isolated on dedicated infrastructure to reduce risk.

8. Your Rights

You have the right to:

• Access your data
• Correct your data
• Delete your data
• Withdraw consent
• Export your data (where applicable)

Requests can be made via the app or by contacting our support team.

9. Data Retention

• Data is retained only as long as necessary
• You can request deletion at any time
• Deleted data is permanently removed from active systems

10. Children's Privacy

BNM is not intended for users under the age of 13 (or applicable local age limits). We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be notified through the app or website.

12. Contact Us